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All the Courier exporters are advised to get their bank account details registered in ICEGATE portal by visiting their jurisdictional Customs formations or by signing up on the ICEGATE website, for the purpose of IGST refund.    Beware of phishing emails / calls / letters from unauthorized persons. View PDF    Welcome to the Express Cargo Clearance System (ECCS).  This system is currently operational at three ICT locations i.e. Bangalore, Mumbai and Delhi and planned to be rolled out soon at the remaining locations.
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The ECCS Trade Helpdesk has been provisioned for addressing queries of importers and exporters about customs clearance through international courier terminals at Ahmedabad, Bengaluru, Delhi and Mumbai. Before escalating any grievance to the Customs Helpdesk, you may kindly consider seeking resolution from the courier company. If you are not satisfied, please feel free submit your query using link indicated below

Help Desk Contact for Trade/Importers-Exporters
Please fill the complete form to submit your query. Click Here
Disclaimer:
Please note that the guidance you receive from the Helpdesk is for facilitating your understanding and not to be taken as legal advice for which it is requested to kindly refer to the relevant provisions of the Customs Act or Customs Tariff or regulations or circulars.
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Last Updated on: 17-Jun-2020
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