The ECCS Trade Helpdesk has been provisioned for addressing queries of
importers and exporters about customs clearance through international courier terminals at
Bengaluru, Delhi and Mumbai. Before escalating any grievance to the Customs Helpdesk,
you may kindly consider seeking resolution from the courier company. If you are not satisfied, please feel free to email or call Helpdesk
at the contact details indicated below. It is advised to please keep your Courier Airway Bill or tracking ID handy.
Help Desk Contact for Trade/Importers-Exporters
Disclaimer: Please note that the guidance you receive from the Helpdesk is for
facilitating your understanding and not to be taken as legal advice for which it is requested to kindly refer to the relevant provisions
of the Customs Act or Customs Tariff or regulations or circulars.